‘Justplainandsimple’ Customer Value Offering

Operating at The Top End towards Total Customer Success

With a Spirit of Co-creation, Co-evolution and Co-working !!

The ECHO (Employees’ Health =>Customers’ Health =>Owners’ Health) goes through the organizational ecosystem leadership-management

Featured Posts

Harassment and Hell in Healthcare : From the Crucibles of JPS Customer Value Academy Just Plain & Simple ..... Helping Create Customer Value I realize that this piece is quite long, but really ......Read more

My Experiments with Customer Service Part V ….. The ‘Just Plain & Simple’ Logic : From the Crucibles of JPS Customer Value Academy Just Plain & Simple ..... Helping Create Customer Value The Indian Optician, July-August, 2010 Issue A lot of communication designed for ......Read more

People Power in Retail ….. What, Why and How ? : From the Crucibles of JPS Customer Value Academy Just Plain & Simple ..... Helping Create Customer Value Progressive Grocer, March 2011 Issue Why Right People : An owner is fully ......Read more

Retail’s Forgotten Basics : Progressive Grocer, April 2011 Issue “Shopping is an addiction”, as they say and ”shopping is cheaper than seeing a psychiatrist” !! Whatever be the level of ......Read more

There are two ways of constructing a software design. One way is to make it so simple that there are obviously no deficiencies. And the other way is to make it so complicated that there are no obvious deficiencies. - C.A.R. Hoare quotes

Helping Realise Potential
Just Plain & Simple

Testimonial67

I am sure the entire team will benefit from the guidance and support of a stalwart like you and your guidance and help will be most appreciated by all of us. Looking forward a significant and successful year 20XX. I am sure that with the team which we have now and a person like you guiding the team strategically, we can be the most admired company in India very soon.

Testimonial66

We are grateful to you. Dear Mr. Singh, I wish to convey my deepest gratitude to you for sparing your valuable time for designing and imparting such a wonderful and practical training programme for us. All of us, including the participants and the Chiefs of locations are extremely thankful to you. The training went off very well. Hope to have a long term relationship with you.

Testimonial64

Thanks very much for wonderful, invigorating training sessions for our staff. I feel and am very much sure that the staff has been sensitized to this very important aspect of their Job Profiles. I am sure this small step will go a long way in fulfilling the vision and mission of our organisation. Hoping this concept blossoms and flowers across the organization. Regards,

Testimonial63

Dear Mr. Singh, After reading the true story of XYZ Bakery in detail, I was highly thrilled. I am fully convinced that continuous improvement is the real secret of success. Japanese who were badly devastated by the second world war have come up very strongly to face the super powers only due to their firm conviction in 'continuous improvement'. Thanks for sending a highly inspiring story of success. Regards,

Testimonial61

Pleasure has been ours too ! Students thoroughly enjoyed ! I was also moved by the film on leadership. I wish to see it again. Perhaps I shall borrow from you sometime during your next visit . Propose you become a friend of our institute and you have a standing invitation to attend whatever you wish to and you can come here anytime - treat this as your institute ! Welcome as a Friend Forever

Testimonial48

Mr. JP Singh posses one of the sharpest marketing brain, a quick thinker & decision maker, under whose leadership team members always feel confident of support & assured of being taken care of.

Deepak Malaviya

CEO at DENIAR

Testimonial47

JP had an eye for the future , passionate,leads by example, he invited creativity with lot of zest and vigour. He has made Managers better effective leaders. He created the eyecare revolution in India. A teacher and a great Boss from whom I have learned a lot.

Louis J Rao

Owner at Ernest Lifestyle & Vision Care